Shipping & Return Policy

At Vantage Point Academy, we are committed to delivering your textbooks quickly, safely, and affordably.

Processing Time:
All orders are processed within 1 business day (excluding weekends and holidays).
Orders placed before 4:00 PM CST will begin processing the same day.
Orders placed after the cutoff time will be processed the following business day.
Shipping Method:
We offer free USPS shipping on all domestic orders within the United States.
Estimated delivery time: 1–5 business days, depending on your location.
Tracking Information:
Once your order has shipped, you will receive an email with a tracking number.
You can track your package directly through the USPS website.
Shipping Delays:
While we strive to ensure prompt delivery, delays may occur during peak seasons, holidays, or due to unforeseen circumstances beyond our control.

Return & Exchange Policy
Your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help.
Return Window:
You may return or exchange items within 30 calendar days from the date of delivery.
Conditions for Return:
Items must be unused, in original condition, and returned in their original packaging.
Returns that do not meet these conditions may be rejected or subject to a partial refund.
Return Shipping Costs:
If the return is due to an error on our part (e.g., wrong item, damaged product), we will cover the return shipping costs.
If the return is due to customer reasons (e.g., no longer needed, ordered by mistake), the customer is responsible for return shipping.
How to Return an Item:
Contact us at [email protected] before returning any item.
We will provide return instructions and the appropriate return address.
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
Refunds:
Approved refunds will be processed within 3 business days of receiving the returned item.
Refunds will be issued to your original method of payment.
Depending on your payment provider, the refund may take a few days to appear on your statement.
Exchanges:
If you received a defective or incorrect item, we will gladly exchange it for the correct one at no additional cost.
Please contact us promptly so we can resolve the issue.

If you have any questions about your order, shipping, or returns, don’t hesitate to contact our customer service team at [email protected]. We’re here to help.